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CLG Mediation was launched on 30 June 2016 at Agape Village. The aim of the service is to support individuals who are in real financial difficulty and who wish to access professional mediation services to achieve sustainable and effective solutions to their conflicts.

What is Mediation?

Mediation is problem-solving that is facilitated by a neutral third party, i.e. the mediator.

Today it is used commonly in the Singapore courts and several other forum to resolve a vast spectrum of disputes from family matters and small value civil claims, to higher value and technically complex international commercial disputes. Mediation is efficient and offers the possibility of achieving fair, creative, and targeted solutions. Because of the non-adversarial nature of the process (there are no lawyers and judges, but trained mediators), disputants find mediation useful in transforming previously toxic situations and being empowered to resolve future conflicts effectively.

The Mediator Team and Types of Disputes Handled

The pioneer team of mediators at CLG Mediation are specially selected based on their professional experience and qualification. They come from all faiths, including Catholics and non-Catholics.

Trained and independently accredited by the Singapore Mediation Centre, the mediators are equipped to handle a vast spectrum of family, neighborhood, commercial, employment, defamation, and other types of civil disputes.

The only type of dispute that would not be handled are criminal matters or matters that involve allegations of illegal or criminal conduct.

Cost and Criteria for Application

All CLG Mediation conducted at Agape Village are free of charge for all parties.

CLG Mediation is open to people from all faiths and nationalities. The one criteria to access the free services is that at least one of the parties in the dispute must have a declared monthly income of less than S$2,000.00. The party applying need only bring along the relevant original payslips or bank statements for the last two months immediately preceding the date of their application to prove their eligibility. Other types of supporting documents may be accepted at the discretion of the administrators.

Venue

Mediation is conducted at Agape Village at 7A Lorong 8 Toa Payoh, Level 4, Singapore 319264. All the disputants are required to be physically present for the mediation. For parties who face difficulties in travel due to severe physical disability or illness, special arrangements can be made.

Mediation Schedule

Mediation will typically take place on the first Monday of every month, between 06:30 to 17:30. Prior appointment is required for all mediation.

How to apply

Individuals can apply for mediation by contacting our Administrator at probono@clgsingapore.com or calling 6801 7494 on Mondays to Fridays from 09:00 to 17:00.

In your application, you should provide the following information:

(1) Your name (as in NRIC or passport)

(2) Your address and contact number

(3) The name and contact information of the other party(s) in the dispute

(4) The background to the dispute (What happened? Where and when did the incident(s) occur? What were your and the other party’s role in the dispute? Was there anyone else involved?)

(5) Does the other party know you have applied for mediation and does s/he agree to mediation ?

(6) What do you hope to achieve from the mediation?